5 Reasons to have a better brand for successful business. Reason No 1

Once I asked a question on Google: “Which entrepreneur’s problems are solved with marketing?”. And I got millions of marketing recommendations that business has to solve the customer’s problem, the marketing companies themselves gave those ideas. But I did not find the evidence if they knew what problems do they solve! The next day, I asked the same about branding. Surprisingly, I found a lot of brand agencies which knew what they do and how they help the customers. The next day, I asked some entrepreneurs and their answers were great too. Though they couldn’t answer about marketing for sure, they could see what good branding can do to sales.

So here is the first thought on how branding can help you build a successful business, build trust and make more money with lesser effort.

Here is very straightforward and meaningful answer No. 1. – Branding helps you create a unique impression and gives you a chance to be memorable.

Bright Side: The first and most important task of branding is to create the image in the minds of your prospects. In the other words, your customers will know for sure that you are you and not just any other shop. There are thousands of methods to achieve that (we will discuss the ways too, in some other post.).

Dark side: If your Product or service is not satisfactory, they will remember you as well. And will never buy from you again. So the quality of your product is always more important than branding.

So, in conclusion, even if you have this one reason to create the brand, I would recommend doing it. But before I invest in the brand, I would invest in product, service and other technical details related to the customer’s experience.

Check all 5 reasons to have a better brand:

No. 1 “Branding helps you create a unique impression and gives you a chance to be memorable.”
No. 2 “The brand is in sharing the values and attracting like-minded people to your products and services.”
No. 3 “Good brand motivates your team and customers”
No. 4 “Branding helps you advertise effectively &creates a connection between the product and the customer.”
No. 5 “Brand adds value to your business”

All you need to know about your Target Audience.

Target Audience is a core theme of any promotion, advertising campaign and of course, business strategy. It’s a particular group of people within the specific target market which is going to buy your product and listen to your advertising messages.

To sell successfully, we need to find these people. And surely we will start with an idea and imagination. Imagine your ideal customer who is this person and why is he or she going to purchase your products or services?

Not all consumers are the same. Some people will prefer to buy your goods and others will not. Some will love to buy from you but will not be able to afford it. So your main criteria, as always, is the capability and zeal to spend some money for your stuff.

Business needs to recognise what problem their product or service solves, or what demands it meets, to set the “target audience” .

And now let’s create our ideal customer.

The First level of understanding is Demographics.

  • What is the age of your TA?
  • What is TA gender (he, she, other)?
  • What ethnic/cultural/religious group your TA belongs to?
  • What is their income level?
  • Are they single or married or divorced?
  • Do they have children or do they support elders in the family?
  • What are they doing for a living?
  • What type of education they got?

Geographic Sub Level

  • Where are your customers located?

The answers will allow you to understand who is your target audience on a very basic level.

The Second level is Psychographics
This level is a bit deeper and requires some field work. Some marketers recommend following your customer to understand what they do during the day. (I think you can start with a few questions before you become a detective) –

  • What values your TA shares?
  • What interest and hobbies it has?
  • What type of lifestyle it has? (this is important to understand that we are dealing with real lifestyle and not the social media one. A lifestyle is defined in three main sections – activities, interests, and opinions).
  • What books or magazines they read?
  • Which sites they visit?
  • Whom do they vote for during election?

The third level is Behavioral. Dig deeper.

  • What makes them buy?
  • Who influences them?
  • What type of purchase do they love – online or offline?
  • Also, where do they read and how do they consume information?
  • How do they spend the day? (For example, people who drive the car to work will not be able to read a newspaper during this time, but will be able to get some audio information. On the other hand, the person who reaches the work by metro has plenty of time for reading, but may prefer listening to something on headphones instead).

A deep analysis of this level will help you get how to reach your customers.

Moving Forward

The moment you create a portrait of your ideal customer and research on it in real life, start asking them questions. Analyse the market. Do they like to buy your products if no why, if yes when? You may find out that your imaginary target audience has nothing to do with your product and you could make more money with a better targeting.

Once upon a time, we were working with the bra company which primarily sold one type of bra to teenagers for over twenty years. The product was very old-fashioned and we doubted that teenagers would buy anything like this. So we did a research and found out that product is doing pretty well. Except we were right, for the last 20 years, very few teenagers got it as a gift. The main buyers were ladies over the age of sixty. They did love cotton fabric, great range of sizes and super affordable prize. Could the client make better if he advertised to this group?

Want more? Read how to find your target audience.

Find your real target audience

“Define your target audience.” How many times have you heard these words since you decided to become an entrepreneur? Well, yes it’s a common knowledge and sounds like an old and useless information. Partially it’s true as it’s “Captain Obvious” type of data. However let me prove you that it’s not that all known and useless after all.

Advertising agencies made the “target audience” word almost a mantra. These people are your everything. You make research on them; you sell only to them, and you talk only to them. And while it sounds very evident, defining the target audience or target group on your own, it’s not that easy as it seems.

Check this questions set to define your TA

We all have a good imagination and we all can create some imaginary people in our minds and then try to sell them our product. And that’s where all of us start. But with time, many never move from this stage. They still try to sell to an imaginary target group or to “all people on the Globe”.

How many times I’ve asked my friends: “What do you think about this idea or product?” And they answered this way: “Well I guess it’s a good idea at least for those who are interested in this subject”. What does that mean? That means that they are not interested in your product at all, but they try to be polite and helpful. The truth is that we gain zero information from these type of answers. So be careful when you ask good friends.

You need to find people 90% of whom will buy your product if it exists and they know about it. What if you don’t know anybody from the group? The best way to find them is to start asking friends this way: “I have in mind “this product” and need to run some test sessions with someone who can be interested, maybe you have someone in mind?” This way your friend will be able to help in a better way.

You can ask similar questions in the related groups on Social Media. You can ask this question on the sites like Reddit.com or Quora.com. Find your prospects at Industry Events. Or create an even yourself if you do it for a local market. It’s always better to start with some test sessions. It will give you real time feedback and perhaps turn testers into customers eventually.

Please share your questions and ideas in a “comments section” below. Cheers 🙂

What is brand and branding? The meaning and definition.

To find out what is branding, let’s first remember the definition of a brand.

The brand is the image created in a customers’ mind. It forms when the customer experiences product or service related to a particular company and consumes its messages through the various information channels.

Accordingly, the branding is a process which involves a lot of things. Some of them are — Name Creation, Identity creation (Logo, corporate style, site, etc.), Defining Target audience, creating Brand personality, the Voice and Visual Communication rules. Once all this is established and a positioning statement is set, the most interesting part takes place. Following the brand guidelines, advertising agency creates an image of the brand in the customer’s mind via messages, images, actions and more.

Once you understand the brand process, everything looks clear. However, you can sell with advertisement only once. All next sales will be based on the quality of the product and service. Customers may not remember the promotion which forced him or her to buy the product, but he or she will always remember the experience.

Three myths about Facebook or how to save thousands on advertisement

Let’s talk about Facebook. It’s definitely the largest Social Media Platform, and probably the most popular. Many will say: “it’s free and so entertaining” or “but it’s good only for young people”, or “it only for fun”, or “only to chat with friends and kitten pics”… Well, is that so? Let’s check it out.

The Myth 1. Facebook is free.

How many times you heard that Facebook is free platform and we must accept anything they do, even if we don’t like it, because it’s FREE. Well, let me tell you. Ever since you started the account, Facebook has been collecting information about you. They probably never sell this information. But the accurate targeting of facebook ads is only possible because of the user’s data. So advertisers pay this media, to be on your timeline. That means, at least, to me, I get all the Facebook fun and pay via my personal information in exchange. So, is Facebook free? Think of it.

The Myth 2. Advertise your page, boost your posts and it will help you sell.

Let me tell you, I was reading about wonders with Facebook advertising. But since they change the rules and every page owner have to advertise the content (even if it’s not a commercial page), it lost all sense. I had a page, it got 300 followers naturally. All of them were active and the page was alive. The 25% content was of my blog and 75% was entertainment (I posted content from other pages and sites while some content was my own). Now my loyal users do not see posts from my page (because of the new rules). Please answer a simple question, if I decide to boost my posts, would I advertise somebody else’s content? No! It means my followers will only see that 15-25% of commercial or my blog content. Will they like my page, or will they buy my product? No! Because they are simply not aware of 75% of the other content that I shared. As a result, I recommend my customers to not using facebook advertising for Page Likes (Likes may be fake, and users may not be active).

The Myth 3. It’s only for young people.

Since its inception, Facebook has changed a lot. If 5 years ago, it was fun-oriented media, nowadays it’s a good source of news and communication. Thanks to Messenger. It also become a connection tool and partially replaced the SMS. Mothers are following children and know more without questions (such a relief). Employers check new workers (be aware of what you post). Also, you can subscribe almost anywhere using just Facebook. It’s clearly not only for youngsters anymore, it has become practical.

So if you want to save thousands on the Facebook advertisement, you have several choices.

  • First accept that with many “fake likes”, you may not reach the real customers, and don’t spend on Facebook advertisement. Use some other platform for it
  • Secondly, post 4-6 times per day – be useful all the time and try hard, you will gain the attention of both – the real and fake accounts, although, very slowly
  • Third — just use Facebook as a posting schedule tool for your Twitter account and advertise there your Facebook page
  • Fourthly, talk about your page in groups, but do it after you confirm it with the group owner, they may charge you for ads, but in many medium groups, users are real, so you will avoid fake likes.

Meanwhile, if you like to improve the visual communication of your Social Media profiles, you can subscribe and get FREE BOOK “Good Photo=Good brand”! Cheers.