You need to become your brand

Listen the audio from the class.

Your brand becomes a lifestyle for your workers
Did you ever meet unhealthy fitness instructor or a financial adviser with massive debts?

To be a brand, you must become your brand.

That has nothing to do with “no makeup”, “crumpled dress”, and “I love kittens so let’s put them be on my business card”. Your brand must serve its purpose and satisfy your clients. It’s you who has to adjust to your business idea and become your brand. When you know who you are going to work with, your core values and the Brand message, you will know who you need to become.
It doesn’t mean that you have to force yourself to become something you don’t like. It’s more about becoming a better self. After all, branding is a lot about leadership, and I would not consider personal branding outside of business branding. They are different, but if you can make them work together it’s for good.

So if you promote healthy food or a healthy lifestyle — eat healthily and exercise. If you talk about creativity — be creative and inspire people. If you give financial, advice — make some money before. Once you reflect your brand, people start trusting you because they see that you did it, and that means they can do it too.

So what are these keys for a successful branding? Let’s see from point one.

  1. Let your business make a profit, focus on sales. Once you get a steady income, start to build your brand.
  2. Know your customer’s needs, pains, dreams, and desires. They are the fundamental data of your brand
  3. Be different than competitors. Make Unique Selling Proposition. Decide on Operation, Quality, Price Balance. And Show Brand Values.
  4. Create a brand. Be consistent, share information regularly. Create a special Brand message and translate it through all information channels
  5. Become your brand. Let your personal Brand and business brand be in sync. Believe in your brand values and Build the confidence and trust.

 

Check All Audio Series:

  1. When to start your business branding?
  2. Does your brand know its customers?
  3. Is your brand different?
  4. Your customers need to know what your brand all about
  5.  You need to become your brand

Your customers know what your brand all about and your brand takes place in their minds

Listen the audio from the class.

So today we reach the brand definition, finally. When people ask what is a brand, I describe it like this:

The brand is the image in the customer’s mind created by a customer, based on the experience of service and product and the data received from various information channels.

Branding, on the other hand, helps customers to form the “right branded” image in their mind. Branding uses a managed experience, and information channels to share selected information with customers and generate a critical mass of customers who believe in the Brand Message.

The ultimate goal of branding is to create brand ambassadors naturally. When customers recommend your product and service to their friends willingly, your business expands rapidly.

Let’s summarise. To create and image in the consumer’s mind, we need to do several things.

  • Create Brand Values, Cause, Positioning, etc.
  • Next, create a recognisable Brand Identity and the Communication Strategy.
  • Be consistent and regular in your communication for at least two years.
  • Build all the above based on customers needs, pain points, dreams and desires, so they would consume it naturally.

Check All Audio Series:

  1. When to start your business branding?
  2. Does your brand know its customers?
  3. Is your brand different?
  4. Your customers need to know what your brand all about
  5.  You need to become your brand

How your brand different than competitor’s brands in the same niche?

Listen the audio from the class.

Is your business already a brand? Is it look and feel different than competitor’s brands in the same niche?

When customers want to purchase a product in your niche, they often start from research. When they find your business and those of your competitors they look upon three things: Service, Quality and Price. They shortlist two or three companies based on these criteria.

In the next step, they compare a few chosen businesses in detail. At this stage, they decide based on the USP (Unique Selling Proposition). If your proposal is better, you win the chance to impress a new customer, but sometimes it’s just the way to the next step.

When a client needs more clarity, he starts looking for the relevance of his core values. Many customers may start from the step three. But nevertheless, let’s look at these values carefully.

The idea, Values, Philosophy, Cause, And Brand Positioning, must be defined when you start to build the brand. Based on this, the visual elements will be created. Clearly, if you only use the red colour one or two fonts and a recognisable logo, your audience will be able to recognise you, but they will still respect you for the ideas behind your brand.

So what does your brand need to do to be different than the competitors brand?

  • First, the Idea, Values and Cause.
  • Second, Unique Selling Proposition.
  • Third, a proper balance between Service/Operation, Quality and Price.

All three have to be clear to your Target Audience, and different than those of your competitor’s.

Have a nice day and be different 🙂

Check All Audio Series:

  1. When to start your business branding?
  2. Does your brand know its customers?
  3. Is your brand different?
  4. Your customers need to know what your brand all about
  5.  You need to become your brand

Does Your Brand really know its customers?

Listen the audio from the class.

Does Your Brand know its customers?

The brand building as well the business structure is a constantly evolving process.

That means you need to monitor your customer’s likes and needs and make necessary changes on a regular basis.

If you have a small business the best way is to create a community around it, have a Q&A sessions, and convincing customer support.

You need to know your customers but also those who choose to buy from your competitors.

Knowing your customers means not only demographic factors like their age or income group but also their behaviour elements:

  • How they spend their day?
  • How they reach the work?
  • What do they choose to eat? etc.

There are many small factors which you may like to know about your customers which are only relevant to your business. Like if you produce car seat covers which are friendly for home pets it may be a decision-making factor for those who have pets. But will mean nothing for those who do not have pets relevant to cars (like fish)

You need to know what kind of emotions your product and services can evoke. It not necessary painful feelings. You do not need to work with pain points all the time. You can work with inspiration, motivation and happiness. People love to buy out of joy. They would like to guide their friends to buy from you if they have experienced good emotions about your product or services. They will share their experience online and that what you need to spread awareness about your product and service.

So know your customers to make them happy and they will buy much more from you and recommend you as well.

Check All Audio Series:

  1. When to start your business branding?
  2. Does your brand know its customers?
  3. Is your brand different?
  4. Your customers need to know what your brand all about
  5.  You need to become your brand

When to start your business branding

Listen the audio from the class.

People often compare marketing and branding, discussing what is better and why. And I have to tell you — branding is a part of marketing. Sometimes you will need marketing more and the other time you will start to build your brand. But! You are not supposed to start your business with branding. And here is why:

There are two types of marketing based on the business model you choose. You may work with a product and target all the people around. Then you will focus on how to increase your market, increase production and sell more to reduce the production cost to get more profit. Or you may choose a customer-oriented model. Then your business will start with research. You will need to find a segment of the market which may require a product and then create the product based on the customer’s research.

So two types of businesses need two kinds of marketing. One is product oriented other is customer oriented.

In mass marketing, you will talk about features of your product and your brand will be about your product.

In the customer-oriented marketing, you will research the needs and pain points of your clients and then you will motivate them or touch their pain points.

In the initial stages, you will need to focus on sales and generate revenue and data. When your business reaches the profit level, and you have enough data to research you will see who are your real customers and what is their motivation to buy from you and not from your competitors.

That moment you can do a survey to confirm your ideas. And you can start to build up your brand. Till this point you probably not need the site or even logo (unless you print it on physical products)

The branding research helps you to build the image in your customer’s mind. The image which they will digest easily and accept because it created based on their understanding of your brand (it is just far more organised, beautiful and pleasant, which makes them trust you more)

You will start with the core values of your brand, positioning, a tone of the voice, and visual communication. Based on these factors your visual elements such as logo, colours, fonts will be chosen and created. This is the right time to get your central brand document — a brand book. Brand-book is the bible of your business. You must stick to it and follow it religiously.

But this is the moment when your brand has just started the journey. It is fragile yet, just like a little pet. You need to take care of it very carefully so it grows powerful and works for you for the rest of your life.

Be consistent, use the styles and fonts defined in the brand book. Do try to stick to one designer or photographer and be sure the creative team understands your brand well.

Unless you hire an agency, it’s your responsibility to see if they follow your brand book.

Check All Audio Series:

  1. When to start your business branding?
  2. Does your brand know its customers?
  3. Is your brand different?
  4. Your customers need to know what your brand all about
  5.  You need to become your brand

5 Reasons to have a better brand for successful business. The reason No. 5

The brand is an intangible asset. Following the site Investopedia: “An intangible asset is an asset that is not physical in nature. Corporate intellectual property (items such as patents, trademarks, copyrights, business methodologies), goodwill and brand recognition are all common intangible assets in today’s marketplace.” Simply saying —Brand adds value to your business.

S&P 500 index showed that “over a 30-year period between 1975 and 2003, the overall corporate value of intangible assets increased from 17% to 80%.” A study by Interbrand in association with JP Morgan concluded that on an average, brands account for more than one-third of shareholder value.

Does that mean that the value of most businesses comes from intangible assets? If so, then brand must be the most evident of these assets.

Check this table based on information from Businessweek, Interbrand, JP Morgan league table –

Brand Value

You may say, that your business is not big enough, or you are not going to sell it. But here is food for thought. Why is that brand adds so much value to the cost of the company? Do you think they just pay for logo and couple of font/colour combinations? Hell, no. This additional price is given by recognition, trust and love of the customers, in fact, millions of buyers.

A bit of history by Wiki:

“During the 1970s, American cola giant Coca-Cola abandoned operations in India rather than accepting a forced sale of 60% of their equity to an Indian company. Following this, the Parle brothers, Ramesh Chauhan and Prakash Chauhan, along with then-CEO Bhanu Vakil, launched “Thums Up” as their flagship drink, adding to their portfolio of older brands “Limca” (lime flavour) and “Gold Spot” (orange flavour).

In 1993, “Coca-Cola” re-entered India after a prolonged absence, spurring a three-way “Cola War” with “Thums Up” and “Pepsi”. That same year, Parle sold out to Coke for the US $60,000,000. Some assumed Parle had lost the appetite for a fight against the two largest cola brands; others surmised that the international brands’ seemingly endless cash reserves overwhelmed Parle. Thums Up had an 85% market share when sold.”

Even today majority of Indians would prefer to refresh themselves with “Thums Up” (well, it’s marginally less sweet than Coke, so there is no difference in the product). Guess it’s called customer’s love 🙂

Check all 5 reasons to have a better brand:

No. 1 “Branding helps you create a unique impression and gives you a chance to be memorable.”
No. 2 “The brand is in sharing the values and attracting like-minded people to your products and services.”
No. 3 “Good brand motivates your team and customers”
No. 4 “Branding helps you advertise effectively &creates a connection between the product and the customer.”
No. 5 “Brand adds value to your business”